Privacy Policy

Last Updated: August 16th, 2025

Effective Date: August 16th, 2025

Introduction

This Privacy Policy explains how Imagibrary (“we”, “us”, or “our”) collects, uses, and shares information about you when you use the Imagibrary mobile app or website (“App”) and any related services (collectively, our “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. This policy considers applicable privacy regulations, including the General Data Protection Regulation (GDPR) for users in the EU and UK, and the California Consumer Privacy Act (CCPA) for California residents.

Information We Collect

Personal Information

• Identity Data: Default language, narrator voice, and other profile details you choose to provide.
• Contact Data: Email address
• Account Data: Subscription tier, user settings, and account preferences.
• Financial Data: Purchases and subscription details. Payments are processed by Apple App Store, Google Play Store, or Stripe; we do not store full payment details.
• Usage Data: Stories you create, reading preferences, feature interactions, session info, and engagement statistics.
• Technical Data: IP address, device type, operating system, app version, cookie identifiers, crash logs, and diagnostic data.
• Content Data: Story prompts (e.g., character names, settings, themes, tone) and generated outputs saved in your library.
• Voice Data: Audio samples you provide to create a custom synthetic narrator (“Cloned Voice”).These samples may include recordings of your voice or another person’s voice (with their consent).

Sensitive Information

We treat voice data (audio samples used for voice cloning) as sensitive information. We only collect and use such data with your explicit consent, apply heightened safeguards, and we never sell or share it with advertisers.

How We Collect Information

• Direct Interactions: When you create an account, subscribe, contact support, or submit content (including voice samples).
• Automated Means: Cookies, analytics, device logs, and usage tracking within the App.
• Third Parties: App stores, payment processors, analytics providers, hosting and security vendors, and marketing partners.

How We Use Your Information

Core Service Delivery

• Provide personalized, age-appropriate story generation, narration, and illustrations.
• Maintain your account, subscription, and saved story library.
• Process transactions and send service-related communications.
• Offer customer support and troubleshoot issues.

Business Operations

• Improve and optimize App performance and features.
• Analyze usage patterns and trends.
• Maintain security, prevent fraud and abuse, and enforce our Terms of Service.
• Comply with legal obligations.

Marketing & Communication

• Send account and subscription updates.
• Provide offers and new feature announcements with your consent.
• Respond to inquiries and feedback.

Voice Cloning

We may collect and store audio samples that you upload in order to create a custom synthetic voice (“Cloned Voice”). We use these samples solely to:

• Generate and maintain your Cloned Voice for narration features.
• Ensure quality, reliability, and security of the voice feature.

You are responsible for ensuring you have the right to provide any audio samples you upload. Do not upload or attempt to clone another person’s voice without their consent. Your Cloned Voice and related audio data are stored securely in accordance with this Privacy Policy.

You may request deletion of your Cloned Voice and audio samples at any time by contacting info@imagibrary.com.

User-Generated Content About Children

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Users under the age of 18 must have parent/guardian permission.

We treat story prompts and outputs as user-generated content and do not require children to provide information directly to use our Services. If we discover that we have collected information from a child under 13, we will delete it promptly.

Data Sharing and Disclosure

Third-Party Service Providers

• AI & Voice Synthesis Providers: We share only the inputs required to generate stories/illustrations and narration (e.g., text prompts, limited profile context like age for reading level, and voice samples for voice cloning). We do not share your email, password, or full account data for this purpose.
• Payment Processors: Apple App Store, Google Play Store, and Stripe process payments; we receive transaction confirmations and subscription status.
• Analytics, Hosting & Security: To understand performance, debug issues, protect against abuse, and ensure reliability.

Refunds and Store Compliance

For refunds via Apple or Google, we may share transaction details (e.g., purchase history, subscription eligibility), and limited usage logs (e.g., content access) to validate requests and prevent fraud, in line with platform policies.

Legal Requirements

• Comply with laws or lawful requests.
• Protect our rights, property, and safety, or that of others.
• Prevent, detect, and address fraud, security, or technical issues.

Business Transfers

In a merger, acquisition, or asset sale, your information may be transferred. We will notify you of material changes in ownership or use.

Data Security

• Encryption in transit and at rest where appropriate.
• Access controls and least-privilege practices (including restricted access to voice data).
• Regular security reviews and employee training.

No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to remember preferences, analyze performance, personalize content, and maintain security.

You can adjust browser/device settings to disable or delete cookies. Some features may not function properly if cookies are disabled.

International Data Transfers

Our servers are primarily located in the United States. Your information may be transferred to and processed in the U.S. and other countries where our providers operate.

Where required, we use safeguards such as Standard Contractual Clauses and data protection agreements.

Your Rights and Choices

• Access, correct, or delete your personal information.
• Restrict or object to certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent (e.g., marketing or non-essential cookies).
• Request deletion of your Cloned Voice and any stored audio samples.

To exercise your rights, contact us at info@imagibrary.com. We will verify your identity and respond within applicable timeframes.

Region-Specific Rights

California Residents (CCPA)

• Right to know what personal data we collect and how we use it.
• Right to request deletion of your data.
• Right to opt out of sale or sharing of personal information (we do not sell data).
• Right to non-discrimination for exercising your rights.

EU and UK Users (GDPR)

Our legal bases include: Contract Performance (providing the Services), Legitimate Interests (improving services, preventing fraud), Legal Obligations (tax, security, regulatory), and Consent (marketing, non-essential cookies, special features such as voice cloning where consent is required).

You may lodge a complaint with your local data protection authority if you believe our processing violates applicable law.

Data Retention

We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data and maintain records of deletion where appropriate.

Voice Data: Audio samples and Cloned Voice assets are retained while your account remains active or until you request deletion, subject to our legal obligations and technical retention requirements (e.g., logs and backups retained for a limited period).

Changes to This Privacy Policy

We may update this policy periodically. The date at the top shows the latest version. Material changes will be notified via in-app notice, email, or website banner.

Continued use after changes means acceptance. If you disagree, you should discontinue use of the Services.

Contact Information

• General & Privacy: info@imagibrary.com
• Technical Support: info@imagibrary.com
• Security Issues: info@imagibrary.com

Response Times

• Urgent issues: within 24 hours.
• General inquiries: within 7 business days.
• Formal rights requests: within 30 days (or as required by law).

Interpretation

• Headings are for convenience and do not affect interpretation.
• “Including” means “including without limitation”.
• If any provision is invalid, the remaining provisions remain in effect.